Basic & Extended Business flows

Import Process

The Import subsystem implements core import procedures used by Customs Administrations around the globe and covers all major importation areas.

As well as the standard import procedure, it can also carry out:

  • inward processing of goods to be re-exported
  • processing under Customs control
  • temporary importation
  • inward processing of goods to be re-imported

ERMIS provides facilities to Customs Officers for approval of import requests, close follow upon the approved imports while they are being processed and completion of the import procedures. In addition, the subsystem supports queries of categorisation, assessment of duties, calculation and registration of income paid or due to be paid.

Moreover, it provides physical and/or document examination suggestions based on risk assessment created by an external risk management subsystem. The import subsystem can be easily adapted to different national needs and is flexible in terms of interfaces to other systems. For example, The import subsystem interfaces with the Tariff subsystem to automate import duties & taxes (Customs, Excise, Special Tax, VAT, GST, etc.) calculations.

Export & Exit Process

The Export Process Flow implements core export procedures used by Customs Administrations around the globe and covers all major exportation areas

  • export procedures based on typical export and exit summary declarations
  • outward processing, simplified procedures for the exportation of goods

The system allows Customs Officers to approve export requests and closely follow up approved export procedures until completion. It supports the application of exit formalities and commercial policy measures and, where appropriate, the calculation of export duties.

The subsystem covers the following Customs Office roles: the office of Export and the office of Exit. The office of Export provides facilities for the submission/approval of an export declaration, close follow up of the export movement until its release/clearance and also supports "post clearance" processing of the consignment. The office of Exit provides facilities to manage the exit of a consignment from the customs territory.

In addition to a full customs declaration, the Office of Exit also supports Exit summary declaration (EXS). EXS is lodged in the Office of Lodgement instead of the Office of Export, due to differences in procedure.

Apart from the usual export declaration procedure and exit summary declaration procedure, the Export process flow also covers the Outward processing procedure, which allows goods to be processed outside the Customs territory and then brought back to be put into free circulation.

ERMIS allows issuers of authorisations to use a simplified procedure for an exporter wishing to export under a simplified export.

The ERMIS subsystem can be easily customised to national needs and is flexible in terms of interfaces to other systems as required. For example, ERMIS interfaces with external Risk management systems provide risk assessment related to the consignment in question.


Transit is the Customs Regime that governs the movement of goods between two points of the customs territory so that customs duties could be payable to the destination instead of the entrance point of goods.

When Transit is computerised, the declaration and other information become instantly available to the Office of Departure, Office of Transit, Office of Destination, and also monitored centrally. As a result, the declaration cannot be faked. Therefore, paperless transit increases revenues and reduces corruption. In addition, paperless Transit establishes a partnership between customs and economic operators to better respond to transit business needs, and ensures a uniform application of the rules.